I already have Instagram, Facebook or Yelp. Do I need a website?
Keep those! But Google shows the website button first, and people who don't use Instagram can't see your hours or prices there. Your site pulls everything into one place you own.
I'm busy enough. Why bother?
Then it's about the right customers: correct hours so people don't show up when you're closed, fewer “are you open?” calls, and on Pro, texts back to the calls you miss when you're slammed.
$199 a month sounds like a lot.
Think about what one regular customer is worth to you over a year. If this brings in a couple of new regulars a month, it can pay for itself. There's also Starter at $129, paying yearly saves 2 months, and the founding offer has no setup fee.
I already pay someone, or I run Yelp ads.
No problem. We can look at your Google profile together. If they're doing a great job, keep them. If not, we're a simple monthly price and you own everything.
My nephew or cousin does my website.
That's great. We can work with them, or just handle the Google profile and reviews part so they don't have to.
Can you get me to #1 on Google?
Nobody honest can promise #1; Google decides. What we can promise is a complete, accurate profile, weekly activity, a fast site and more real reviews. Those are the things Google rewards.
Can you write reviews for us or remove the bad ones?
No. Fake reviews can bring FTC fines and Google suspensions. We help you get more real reviews and draft a professional reply to every review, including the bad ones.
Do I have to sign a contract?
There's a simple one-page agreement, but no long-term commitment. Monthly plans are month-to-month: cancel anytime with 30 days' notice. If you'd rather prepay a year, you save 2 months. The first 10 shops pay no setup fee either way.
How do I know you'll be around?
Miguel lives here in Whittier and comes by in person. And you own the domain and site files, so nothing is lost no matter what.
Do I have to give you my Google password?
Never give it to anyone! We don't need it. You add us as a Manager from your phone and can remove us anytime.
I'm not good with technology.
That's the point. You don't have to touch anything. Hand customers a card at the counter; we do the rest and send you a one-page report every month.
Do you speak Spanish?
Yes. ¡Claro que sí! We can talk in Spanish, and your site can be in English and Spanish.
How do I pay?
You pay securely through Stripe, monthly or yearly. After you sign up, we send you a secure payment link. To update your card, see receipts, or cancel, just email hola@brightdoorlocal.com. On monthly plans you can cancel anytime with 30 days' notice; yearly plans are prepaid for 12 months (no refunds for unused months; service runs through the paid term), then switch to the regular monthly plan unless you prepay another year.